If you’re not currently in the business of providing tech support to your entire family, I don’t recommend getting started with it. When you’re anointed as the person who knows about technology in your family, every family holiday can become an endless troubleshooting session. But let’s be honest, you’re someone who reads a site like this. You’re already that person. And if you haven’t considered using FaceTime and Messages screen sharing to solve problems, give it a shot. I can’t guarantee that you won’t still end up pulling out your hair, but you might at least have a little bit of hair left over at the end of the process.
Although Jason suggests avoiding the family tech support role - and god knows it can be trying at times - I feel grateful that it's something I can offer family and friends.